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FAQs

Limited Supply
The items on our website cannot be reordered once they sell out. If we take your order on a product that has sold out, Legacy Home Outlet will cancel your order for that specific product and will issue a credit to your credit card account.

Shipping
Orders ship in 3-4 business days.

Exchange / Refund Policy
There are no refunds or exchanges. All sales are final.

Cancellation Policy
Orders cannot be canceled once they are placed. The order fulfillment process begins shortly after the order is placed and in some cases can result in the order shipping the same day. Otherwise, expect orders to ship in 3-4 business days.

Payment Options
VISA, Mastercard

International Shipping
Legacy Home Outlet does not ship to international addresses.

Sales Tax
The 5% Virginia state Sales Tax will be charged to Virginia retail customers on their orders. The sales tax will appear as a separate charge on your card.

Registered Trade Accounts
Registered trade accounts may order online with credit card and discount code to receive trade pricing.